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LÍDER DE TIME - CALL CENTER (29697) Skip to main content

LÍDER DE TIME - CALL CENTER (29697)

Company: Bosch Group
Location: Joinville, Santa Catarina

Descrição da vaga Na posição de Líder de Time, você irá atuar no time de SO, com a missão de fazer a gestão do time com foco em clientes B2B, com a missão de realizar uma gestão focada em excelência do atendimento. Principais responsabilidades: Realizar Gestão da Equipe; Fazer regularmente "Sessões de Desenvolvimento e Feedback" com cada agente na forma de um (diálogo, que inclui, também chamado Coaching): Realizar acompanhamento da produtividade da equipe e garantir entrega dentro de 24 horas;…

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