Company: Pacifica Continental
Location: Itaim Bibi, Zona Sul

Our client, an important sports gaming house, is looking for a Customer Support Agent to join their team. This is an onsite position. Key Responsibilities Respond to customer queries in a timely and accurate way, via phone, email, social media or chat Identify and assess customers’ needs to achieve satisfaction Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution Direct unresolved requests and issues to internal departments and follow up to …

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